What / where is my order confirmation number?
Order confirmation numbers are the most efficient way for Altitude Tickets Customer Service to locate your ticket order in our system. Locate your order confirmation:
- Order confirmation numbers are located on your Altitude Tickets order confirmation e-mail. In the first paragraph of that e-mail, 8-characters, in bold text. (See figure 1)
- Alternately, it should also be listed in your AltitudeTickets.com account, under the My Orders & Payments tab.
- Please note: that you may need to change the default display from ‘Show orders with an outstanding balance,’ to ‘Show all orders.’
Subject: Thank you for purchase tickets online!
figure 1: Altitude Tickets Confirmation Email