How do I change my delivery method?
Depending on the event, team, or venue delivery method changes may not be available.
Please note: Fees could be associated with your updated method of delivery. Method of delivery changes are not available for tickets purchase via the Flash Seats Marketplace, select VIP, Official Premier Seats, or other premium options.
Please contact Altitude Tickets Customer Service with your order confirmation number to inquire about method of delivery change availability and fees associated. Additionally, if seats are eligible to change method of delivery, please be prepared to supply Customer Service with the following information, depending on your preferred alternate method of delivery:
- For Standard Mail, please verify the shipping address you want this order shipped to so that we can be certain to mail your tickets to the correct address.
- For Will Call, please let us know the name of the person who will be picking up the tickets – if different from the name on the account.
What are the fees associated per venue for handing?
For tickets purchased online, shipping & handing prices vary by event, team, and venue. The method of deliveries and fees below are subject to change and/or not be available for certain events. Please contact Altitude Tickets Customer Service to inquire about a specific event.
|VENUE||MOD Available*||HANDLING FEES*|
|Pepsi Center||Flash Seats, Digital Delivery, Will Call, Standard Mail||$0 - $25|
|Paramount Theatre||Flash Seats, Digital Delivery, Will Call, Standard Mail||$0-$10|
|DICK'S Sporting Goods Park||Flash Seats, Digital Delivery, Will Call, Standard Mail||$0-$10|
|1STBANK Center||Flash Seats, Digital Delivery, Will Call, Standard Mail||$0-$10|
|Third Party Clients||Print-At-Home, Will Call, Standard Mail||$0-$5|
*Not available for all events and subject to change.