The Short Version:
All ticket purchasers must either have or create an account to purchase tickets from Altitude Tickets. Please note we have two databases for different clients.
- For Pepsi Center; Paramount Theatre; DICK'S Sporting Goods Park; 1STBANK Center; Colorado Ballet you will sign in with your primary account information.
- For Colorado's State Fair; Hudson Gardens; Rendezvous Event Center in downtown Winter Park; Town of Castle Rock you will need a Second Account in another database to Purchase / Manage event tickets for the venues listed.
The Long Version:
Altitude Tickets apart of the Kroenke Sports & Entertainment (KSE) family based in Denver, Colorado. We are the official ticketing agent of Pepsi Center, DICK'S Sporting Goods Park, the Denver Nuggets, Colorado Avalanche, Colorado Mammoth, Colorado Rapids Soccer Club, 1STBANK Center, Paramount Theatre.
However, we also have expanded our business to offer our services and expertise in ticket sales to other Colorado based venues. In order to protect our clients and customers we have established a barrier to separate our third-party client information from our parent company.
What does that mean for you? Our customers?
This means your purchasing information is stored in a separate database to protect you from our other dealings as a corporate company and means if you purchase tickets to an event at Colorado's State Fair; Hudson Gardens; Rendezvous Event Center in downtown Winter Park; Town of Castle Rock you will need to login to another database. Your account information could be different or the same however, if you do not have an account in our secondary database your login will fail.
First, ask yourself if you have every purchased tickets through Altitude Tickets for an event at Colorado's State Fair; Hudson Gardens; Rendezvous Event Center in downtown Winter Park; Town of Castle Rock if so before purchase attempt to login to the secondary account: Sign-In to Secondary Account using your last know account information. If you cannot login please either create an account or call our customer service and we would be happy to assist.