Delivery Methods

Mobile Entry (Go Mobile)

Mobile Entry is the easiest and safest way to access tickets to your events. When your event is Mobile only, or you selected Mobile Entry at checkout - your mobile phone is your ticket. Your tickets will not be available for print or emailed to you.

Please note: Mobile Entry is not available for all events. Please refer to your ticket order in your account.

Mail

Get your tickets within 10-14 days. Please note, US mail delivery may take longer if there is a delivery delay on your event.

Will Call

Tickets held at Will Call can only be retrieved by the account holder with the original credit card of purchase and a valid photo ID with signature such as a state ID, driver's license or passport.

Ticket Transfer

If tickets are received through “Ticket Transfer” feature, an email will be sent with instructions on how to accept the tickets. From your desktop, laptop or mobile phone, click on the "Accept Tickets" button and login to the appropriate account per the email instructions. Or, if you don’t have the correct account, please create one to accept the tickets.

Important: The email address the ticket transfer is sent to must match the email address on your account to claim the tickets.

We always suggest practicing safe ticket shopping and management. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. If the tickets were obtained fraudulently by the person transferring them, they may be canceled at any time.

Delivery Delay

Some performers, teams, and venues release tickets with a delivery delay. A delivery delay is used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk. In other words, we want to make sure no one has ordered more than their fair share of tickets and the process is fair.

Delivery information is provided within your purchase confirmation email or on the event page.